Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

• You may request a return within 7 days of receiving your item.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Certain items such as personal care products, opened cosmetics, or perishable goods may not be eligible for return due to hygiene reasons.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.

Exchanges

• We only replace items if they are defective, damaged, or the wrong item was sent. If you need to exchange an item, please contact us.

Non-Returnable Items

• Gift Products

• Sale Products 

• Opened or used Products

Shipping

• Customers are responsible for paying their own shipping costs for returning an item (unless the item was defective or incorrect).

• Shipping costs are non-refundable.